Order & Delivery Policy

 
We hope and know you’ll be pleased with “Fleurs de la Sagesse” e-shopping’s services. Scroll down for detailed explanation about our order and delivery process.
 
 
THE PROCEDURE:
Your orders can be placed through telephone or online.
Concerning orders by telephone, call us at +961 1 88 82 57 during working hours: 
Monday to Saturday from 8:00 till 20:00.
On Sundays, we’re available from 8:00 till 13:00.
 
Concerning online orders, all you have to do is choose from our items exposed on our website. 
In case you face any problems while surfing our website, do email us at: info@fleursdelasagesse.com.
 
 
THE CONFIRMATION:
A confirmation message will be sent to you by email from our customer service team concerning placement and delivery of your order. Once you complete and send us your order online, a return email will notify you that your order is received and will be processed. Contact our customer service department if you do not receive this confirmation mail.
 
Note that when the delivery distance exceeds a certain limit, your order must have a certain minimum price.
 
 
HOW WILL YOU KNOW IF IT WORKED?
A payment confirmation will be sent to you once the payment procedure is completed. In case your payment gets rejected, our customer service team will get back to you for more help.
 
 
THE PAYMENT SERVICES
Is it secure?
We assure you that payment online is 100% safe and secure. Your information is directly encrypted and cannot be read while transmitted over the net.
 
How do I pay?
We offer you 2 payment methods; choose the one that pleases you:
1. Online Payment: Visa, Master cards can be used in this method.
2. Offline Payment: We accept transfers from Western Union or direct payments in our branches.
 
Your satisfaction is our main concern, if you are not fulfilled with what you receive, do contact us at info@fleursdelasagesse.com and we will get back to you immediately.
 
We assure you that complications are unusual, but even so we are always eager to hear your feedbacks. 
If you have any question concerning your order, contact our customer service department at any time by phone at +961 1 88 82 57 or send us an email at info@fleursdelasagesse.com.